Basic operation of the Smart Helmet

How to connect LIVALL products to the APP

Smart Helmet walkie-talkie function

SOS function

Device related questions

Android： 1> When the device is connected for the first time, long press the on/off key on the helmet to enter “Pair” status. To reconnect, long press the on/off key on the helmet to enter “On” status. 2> Open the app in your phone and start Bluetooth. Hold your phone close to your helmet, and tap the helmet column on the app device page. The mobile phone will connect to the helmet automatically. ios： 1> When the device is connected for the first time, long press the on/off key on the helmet to enter “Pair” status. To reconnect, long press the on/off key on the helmet to enter “On” status. 2> Open the app and start Bluetooth. Hold the mobile phone close to your helmet, tap the helmet column on the app device page to enter scanning status, and enter the mobile phone Bluetooth interface as prompted. 3> Find the corresponding device (“Helmetphone”or”Helmet Headset” or “BH60” or “BH100”) on your phone Bluetooth setting for manual connection. The helmet will notify you of a successful connection. 4> The successful connection is prompted when you go back to the app, and connection is finished.
1> Press any key on “Bling Remote Controller ” to activate “Bling Remote”, start your phone’s Bluetooth. Open the App device interface, and tap “Bling Remote Controller ” to enter scanning status. 2> Hold your phone close to the “Bling Remote Controller ” device. The middle indicator of “Bling Remote Controller ” is always on, indicating a successful connection.
1> Rotate the cadence sensor to activate it and turn on your phone’s Bluetooth. Open the App device page and tap the cadence sensor to enter scanning status. 2> Hold the mobile phone close to the cadence sensor. The mobile will connect to the cadence sensor automatically.
1> Check whether your phone’s Bluetooth is turned on. Hold the mobile phone close to the device and tap “Retry”. 2> Check whether the device is powered on and in pairing status. For other devices, confirm whether they are connected. 3> If the problem cannot be fixed using the above methods, turn off Bluetooth, restart it, and reconnect to the device. 4> If the problem persists, restart the app and device and try again.
1> Another mobile phone nearby is connected to this device. Turn off the Bluetooth of this mobile phone first. 2> Ignore the above paired device or delete it from the list. 3> If the problem persists, turn off the Bluetooth, restart it, and refresh the searched device list. 4> If the problem persists, restart the helmet, and long press the on/off key to enter pairing status. 5> If the problem persists, restart the mobile phone and try again.
1> Ignore the paired device or delete it from the list, and reconnect to it. 2> If the problem persists, restart the helmet, long press the on/off key to enter pairing status, and tap to implement manual connection.
1, the phone has a communication signal 2, app has logged in and set up emergency contact 3, the helmet is hit and enters the alarm mode 4, the alarm mode is not interrupted in the middle, the countdown is over and prompted to send successfully
A: Devices that support third-party standard BLE heart rate services. For example, MIO’s BLE heart rate watch.
A: Please turn on Bluetooth directly on the phone Bluetooth; if the phone Bluetooth is turned on, please turn it off and restart .

Questions about joining a group

Enter the same 6-digit channel number as your friends to join the group room on the Group interface.
1> Check whether your App version is 2.0.0 or above. Upgrade it if it is not. 2> Increase the volume properly and pause any music. 3> Check whether your data network is working normally. 4> If the helmet is connected, check that it is connected to your phone. 5> Exit the group room and re-enter it. 6> Restart the App and re-enter the group room. 7> If the problem persists, contact us on “Settings -> Feedback”.
1> Check whether your App version is 2.0.0 or above. Upgrade it if it is not. 2> Check whether the corresponding microphone permission is enabled on the app. 3> Check whether your data network is working normally. 4> If the helmet is connected, check that it is connected your phone. 5> Exit the group room and re-enter it. 6> Restart the app and re-enter the group room. 7> If the problem persists, tap the icon in the upper left corner to switch the voice channel. 8> If the problem persists, you can also contact us on “Settings -> Feedback”.
1> Check whether your data network is working normally. 2> Exit and reenter the interface for joining a group, re-enter the same 6-digit channel number, and join the group to use the intercom function. 3> If the problem persists, quit your account, log in again, and try again to join the group. 4> If the problem persists, you can also restart the app, and try again to join the group.
There is a time delay for channel switching on the helmet, so voice data cannot be collected in the switching process, which loses the sound. Wait for prompt tone before speaking.
1> Check whether the Bluetooth earphone on the helmet is connected to your phone’s Bluetooth. If the connection is normal, go to step 2. 2> Switch the voice channel in settings in the upper left corner of the intercom interface.

Questions about riding

1> Turn on the mobile network, Bluetooth, and GPS functions on your phone. 2> Adjust GPS to “High Accuracy”. 3> To ensure the GPS works, do not put your phone in a metal case. 4> Add LIVALL Riding to the white list in your phones setting or close any management software. 5> Run as few programs as possible when riding and ensure that LIVALL Riding has enough RAM to run. 6> Open LIVALL Riding on your home screen and lock the screen. If you make a call, send a message or open another app, tap to open LIVALL Riding again to ensure it has running priority when your screen is locked.
1> When the average speed or maximum speed exceeds normal speed, the riding data will be invalid. 2> When the movement time/movement distance/average speed or maximum speed is less than or equals 0, the riding data will be invalid. 3> If the deviation of the course result calculated using the average speed and activity time from the recorded data is too high, the riding data will be invalid.
MI phone default app set to “smart limit background running” problems caused by the Settings – Installed apps – LIVALL Riding – Battery saver – to “No restrictions”
Homepage -> More Data -> The list icon is in the upper left corner

Music player

1> Make sure that there are songs in your phone’s play list. 2> Tap the earphone icon on the app homepage or the play key of “Bling Remote Controller”.
Yes. Connect to the new helmet, which supports music on third party music players. The “Bling Remote Controller” device can be used to switch songs, play songs and pause playback. Connect to the old helmet, which supports music on third party music players. The “Bling Remote Controller” device cannot be directly used to switch songs, play songs or pause playback.
1> Check if the the Bluetooth earphone of the Bling helmet is connected. The Bluetooth icon on your phone will change after it is connected. Enter “Settings-Bluetooth” through the mobile phone, and find Helmet Headset. If it is not found, close the Bling helmet, and long press the power-on key to power on and enter “Pair”. When finding the Helmet Headset, tap it to pair it. 2> If music cannot be played after pairing, check the current audio output on your phone. Find the settings, and select the Bluetooth earphone for the Bling helmet. For iPhones, scroll on the screen display to switch to Helmet Headset. For Android phones, enter Bluetooth – Helmet Headset, and tap to enter it and set the audio output item. 3> The volume can be increased for clarity.

Other

1> Open mobile phone settings, and tap to enter the related app. 2> Find Livall Riding in apps, and tap to enter Livall Riding settings. 3> Scroll down to permission management, and tap to enter the Livall Riding permission management interface. 4> Enter Livall Riding settings. Open the corresponding permissions for the app, including Security and Privacy.
Open mobile phone settings -> LIVALL Riding.
1> Open the App on your home screen before you lock the screen. 2> Add the app to protected apps or your white list on your phone.
A: The control center does not turn on Bluetooth.Turn on the Bluetooth on the control center; or click “Allow new connections” directly.
1. Make sure the mailbox is correct; 2. Check that the mobile phone network is normal; 3. Check all Spam, Junk, or Clutter folders for the email; If you can’t receive the verification email, please send us a feedback letter to riding@livall.com or send us the information via [ Me – Settings – Feedback ].